Alarm.com Announces MobileTech 2.0 to Help Partners Deliver the Best Installation Experience

Apr 02 2014

Newly enhanced mobile application for Alarm.com's Dealer Partners helps them deliver a great installation experience for their customers.

Vienna, VA – April 2, 2014 –  Alarm.com, the leading provider of connected home technology, today announced the release of MobileTech 2.0, a newly enhanced mobile application for Alarm.com's Dealer Partners that helps them deliver a great installation experience for their customers.  Hands on tools let technicians create and manage customer accounts, enable services plans, detect the best available cellular network, and enroll and test connected devices, right through their smartphone. 

Alarm.com and its nation-wide network of Dealer Partners are leading the consumer adoption of connected home technology.  Combining innovative interactive technology with the expertise and hands-on support of security dealers gives consumers the most trusted path to professional grade connected home solutions.  Now, with MobileTech 2.0, configuring, optimizing and installing the best connected home solution is easier than ever, and remote troubleshooting features enable rapid and efficient support. 

"We are focused on creating an exceptional user experience with Alarm.com.  This includes a heavy investment in the tools for our Partners, so they can deliver the best technology and service to their customers," said Jay Kenny, Alarm.com's Vice President of Marketing.  "MobileTech has proven to be a valuable tool for our Dealers, and the recent enhancements deliver even more efficient installations and fast, effective troubleshooting to lay the foundation for a delighted customer for years to come."   

With Alarm.com consumers have control over a wide range of connected devices across their home through a single, easy to use app.  Now, with MobileTech 2.0, installing and supporting those devices is easier.  Security panels with updated Z-Wave firmware can be remotely adjusted into add or delete mode directly from the app for a simpler installation process and remote troubleshooting.  To ensure reliable operation of home automation devices the new Link Quality Indicator (LQI) test verifies the connection to each device and displays the results in an easy to read stoplight color system.  Dealers can eliminate potential trouble spots during the install and ensure reliable operation of every device right from the start. 

Mobile Tech is part of a complete range of partner services that Alarm.com offers security Dealers to help them more effectively market, install and support connected home services.   With Alarm.com, Dealers get a technology partner with the leading connected home solutions and the partner services to help them transform their business into connected home providers.

MobileTech 2.0 is accessible to Dealers as an iPhone and Android app, and through a dedicated website optimized for mobile devices.  Dealers interested in MobileTech 2.0 can download it now from the iTunes store or Google Play or contact their account executive for more information.

Press Contact:
Matt Zartman
Alarm.com
mzartman@alarm.com
571-356-9158

About Alarm.com
Alarm.com, founded in 2000, is a leading technology provider of connected home services, powering millions of residential and commercial installations. Through its connected home platform, millions of people use Alarm.com to help protect and manage the things that matter most – their homes, families, and small businesses. Alarm.com connects a wide range of supported devices across the internet of things to provide an integrated connected home experience through an intelligent cloud-based services platform and easy to use mobile app. Alarm.com solutions are sold exclusively through a network of licensed and authorized Dealer Partners. For more information, please visit www.alarm.com.

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