Unlike traditional systems that typically only alerted you if the alarm went off, Alarm.com systems monitor the activity across your home’s sensors 24/7, whether your system is armed or not. This means your system can be useful in emergency and non-emergency events.
All the signals from the security system are sent over Alarm.com’s dedicated secure cellular connection for fast and reliable communication. In the event of an emergency, that signal is instantly sent to a Central Monitoring Station, managed by your Security Dealer. There are professional monitoring personnel at the Central Station 24/7 to receive the real-time alarm signals from Alarm.com systems, and dispatch emergency response.
Non-emergency alerts are processed by Alarm.com and sent out based on the rules that you define. For example, you may choose to get an alert when the front door opens between 12-2pm so you know the dog walker showed up.